WhatsApp + Zoho CRM,
connected.
Sync leads, customer data, statuses, conversations, and workflows between WhatsApp and Zoho — with Wylto.
Zoho CRM
What connects
Everything your team does on WhatsApp can work with Zoho.
Wylto sits between the conversation and the CRM, keeping both sides current without anyone re-typing a thing.
Lead capture
New WhatsApp enquiries automatically create and update leads in Zoho — with the details already filled in.
Customer data
Information collected through the conversation is written straight into the matching Zoho fields.
Status sync
Wylto and Zoho statuses stay aligned in both directions, so no one is working from a stale record.
Workflows
Zoho Flow triggers WhatsApp automation — a stage change in the CRM becomes a message to the customer.
Conversations
Read and reply to WhatsApp chats from inside Zoho, on the lead, contact, and deal pages.
Lead capture
Turn WhatsApp conversations into Zoho leads.
Every new enquiry becomes a structured lead in Zoho — with the details already filled in from the conversation.
WhatsApp conversation
Wylto captures
Zoho lead
Customer data synchronization
Let your conversations update your CRM.
Answers given in chat are written straight into the matching Zoho fields — the record stays current without anyone typing it in.
Zoho
Two-way status synchronization
Update once. Sync everywhere.
Whichever side changes first, the other follows — so sales and support are never looking at two different versions of the truth.
Zoho CRM
Wylto
Wylto. Status
Always aligned
Sales team changes the status in Zoho.
Wylto receives the update and can trigger the appropriate automation.
Customer interaction or chatbot qualification changes the relevant status.
Zoho gets updated.
Zoho Flow + Wylto
Turn Zoho actions into WhatsApp automation.
A stage change, a new deal, an owner update — anything Zoho Flow can watch becomes the trigger for a WhatsApp message.
Your CRM becomes an automation trigger.
WhatsApp inside Zoho
Your WhatsApp conversations, right inside Zoho.
The full chat history sits on the lead, contact, and deal pages — and your team can reply without leaving the record they’re working on.
Customer information
No more switching between tabs.
Complete customer journey
One loop, from first message to closed deal.
The conversation creates the lead, the lead drives the CRM, and the CRM sends the next message — continuously, without anyone copying data across.
- 01Customer
- 02WhatsApp
- 03Wylto
- 04Lead Created
- 05Zoho CRM
- 06Sales Team
- 07Zoho Flow
- 08Wylto Workflow
- 09WhatsApp
- 10Customer
Use cases
Built for businesses selling through WhatsApp.
Real Estate
Education
Healthcare
Automotive
B2B Sales
E-commerce
Without Wylto
With Wylto
CaptureSyncAutomateConvert
Getting started
Connect Wylto with Zoho in three steps.
Link both accounts, map your fields once, and every conversation after that flows into Zoho on its own.
Connect Zoho
Connect your Zoho CRM account.
Connect WhatsApp
Connect your WhatsApp Business account.
Configure
Map your fields, statuses and workflows.
Frequently Asked Questions
WhatsApp + Zoho CRM,
working as one.
Connect your conversations, customer data and sales workflows with Wylto — and stop moving information between tabs.
Get a Demo2-way
Sync between WhatsApp and Zoho
0
Manual data entry
3
Steps to go live