Welcome a new customer
WelcomeHi {{name}}, welcome to {{business}}! 👋 Thanks for reaching out. Reply here any time with questions about our products, orders or delivery. We usually reply within a few hours.
Ready messages for welcomes, orders, COD, abandoned carts, reviews, payments, appointments and festive offers. Search, copy and send.
Fills in {{business}} in every message.
On the WhatsApp Business app you can paste these as they are. On the WhatsApp Business API, messages you start (offers, reminders, updates) must be sent as templates approved by Meta. Placeholders like {{name}} become template variables.
42 messages
Hi {{name}}, welcome to {{business}}! 👋 Thanks for reaching out. Reply here any time with questions about our products, orders or delivery. We usually reply within a few hours.
Hi {{name}}, thanks for joining {{business}}. Here is *{{discount}} off* your first order. Use code *{{code}}* at checkout. Shop now: {{link}}
Hi {{name}}, you will now get order updates and offers from {{business}} on WhatsApp. Reply *STOP* any time if you no longer want these messages.
Hi {{name}}, welcome to {{business}}! How can we help? 1. Browse products 2. Track my order 3. Talk to our team Just reply with a number.
Hi {{name}}, thanks for your order! ✅ Order: *{{order_id}}* Total: *{{amount}}* We will let you know as soon as it ships. – {{business}}
Good news, {{name}}! Your order *{{order_id}}* has shipped. 🚚 Track it here: {{tracking_link}} Expected delivery: {{delivery_date}}
Hi {{name}}, your order *{{order_id}}* is out for delivery today. Please keep your phone close so our delivery partner can reach you.
Hi {{name}}, your order *{{order_id}}* has been delivered. 📦 We hope you like it. If anything is wrong, just reply here and we will help. – {{business}}
Hi {{name}}, sorry, your order *{{order_id}}* is running late. New expected date: *{{delivery_date}}* Thanks for your patience. Reply here if you have any questions.
Hi {{name}}, you placed a Cash on Delivery order with {{business}}. Order: *{{order_id}}* Amount to pay: *{{amount}}* Reply *YES* to confirm or *NO* to cancel.
Hi {{name}}, we are still waiting for your confirmation for order *{{order_id}}* (Cash on Delivery, {{amount}}). Reply *YES* so we can ship it today.
Hi {{name}}, pay online for order *{{order_id}}* and get *{{discount}} off*. Pay here: {{payment_link}} Prepaid orders ship first.
Thanks {{name}}! Your order *{{order_id}}* is confirmed. ✅ Please keep *{{amount}}* ready at delivery.
Hi {{name}}, you left something in your cart at {{business}}. 🛒 Your items are saved here: {{cart_link}}
Hi {{name}}, did something stop you from checking out? If you have a question about size, delivery or payment, just reply here. Your cart: {{cart_link}}
Hi {{name}}, your cart is still waiting. Use code *{{code}}* for *{{discount}} off* if you check out in the next 24 hours. {{cart_link}}
Hi {{name}}, the items in your cart are selling fast and we cannot hold them for long. Finish your order here: {{cart_link}}
Hi {{name}}, how are you liking your order from {{business}}? We would love a quick review. It takes less than a minute: {{review_link}}
Hi {{name}}, thank you for visiting {{business}}! If you had a good experience, could you leave us a Google review? It really helps us. ⭐ {{review_link}}
Hi {{name}}, how would you rate your experience with {{business}}? Reply with a number from 1 (poor) to 5 (great).
Hi {{name}}, a friendly reminder that *{{amount}}* is due on *{{due_date}}* for invoice {{invoice_id}}. Pay here: {{payment_link}}
Hi {{name}}, our records show *{{amount}}* for invoice {{invoice_id}} is now overdue. Please pay here: {{payment_link}} If you have already paid, please ignore this message.
Hi {{name}}, we have received your payment of *{{amount}}*. Thank you! 🙏 Receipt: {{receipt_link}} – {{business}}
Hi {{name}}, your {{plan}} plan with {{business}} renews on *{{due_date}}*. To keep using it without a break, renew here: {{payment_link}}
Hi {{name}}, your appointment at {{business}} is booked. ✅ 📅 {{date}} 🕒 {{time}} 📍 {{address}} Reply here if you need to change it.
Hi {{name}}, a reminder that your appointment at {{business}} is *tomorrow at {{time}}*. Reply *1* to confirm or *2* to reschedule.
Hi {{name}}, see you in an hour at {{business}} ({{time}}). Location: {{map_link}}
Hi {{name}}, we missed you at your appointment today. Would you like to book a new time? Pick one here: {{booking_link}}
Hi {{name}}, you asked us about {{product}} a few days ago. Do you have any other questions? Happy to help you choose.
Hi {{name}}, just checking if you had a chance to look at the quote we sent for {{product}}. Let me know if you want any changes. – {{agent_name}}, {{business}}
Hi {{name}}, it has been a while since you bought {{product}}. Running low? Reorder in one tap: {{link}}
Hi {{name}}, it has been a while! Here is *{{discount}} off* your next order at {{business}}. Code: *{{code}}* Shop: {{link}}
Happy Diwali, {{name}}! 🪔 Light up the season with *{{discount}} off* everything at {{business}}. Use code *{{code}}*. Offer ends {{end_date}}. {{link}}
Happy Holi, {{name}}! 🎨 Add some colour to your day with *{{discount}} off* at {{business}}. Code *{{code}}*, till {{end_date}}. {{link}}
Eid Mubarak, {{name}}! 🌙 Celebrate with *{{discount}} off* your order at {{business}}. Use code *{{code}}* before {{end_date}}. {{link}}
Merry Christmas, {{name}}! 🎄 Our Christmas sale is live: *{{discount}} off* with code *{{code}}*. Order by {{end_date}} for delivery before Christmas. {{link}}
Happy New Year, {{name}}! 🎉 Start the year with *{{discount}} off* at {{business}}. Code *{{code}}*, valid till {{end_date}}. {{link}}
Happy Independence Day, {{name}}! 🇮🇳 Enjoy *{{discount}} off* at {{business}} this 15th August. Use code *{{code}}*. {{link}}
Thank you for shopping with {{business}}, {{name}}! 🙏 We hope you love your order. Reply here any time if you need help.
Hi {{name}}, thank you for your first order with {{business}}! As a thank you, here is *{{discount}} off* your next order. Code: *{{code}}*
Hi {{name}}, thank you for taking the time to review {{business}}. It means a lot to our small team. 💚
Hi {{name}}, thank you for telling {{friend_name}} about {{business}}! Here is *{{discount}} off* your next order as a thank you. Code: *{{code}}*
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Wylto turns these into approved WhatsApp templates and sends them to customer segments, or automatically on Shopify order events.
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